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Live chat applications are in great demand for
number of commercial and non-commercial websites. These apps have witnessed
great profitability and productivity for number of online businesses. Travel
and tourism industry is one of those businesses that were at its peak before
credit crunch hit the world badly. According to the latest reports, this
industry is regaining its recognition back and people are getting back to
travel and tourism companies for their holidays and other related bookings.
According to the resources, 43 million people in America only planned and
travel during their holiday’s period last year via travel and tourism
companies. The trend of booking online holidays is getting heat as well around
the globe as per Google reports. People look around the web for the best
offered deals of holidays and more than half of them take holiday's packages
online. Keeping the above scenario in mind, I personally feel that live chat
app can increase those online visitors looking for help in order to decide
their best online holiday's packages.
Live chat application can help travel companies
in many ways. As we all know the live chat applications are the best solution
for online assistance. Providing live customer support is always encouraged and
increases the efficiency of the business. After installing the live chat app on
one's website, customers can easily communicate with travel company staff
members and can inquire about the different issues. One of the problems that
people often face is the change in the remaining travel plan after reaching the
destination. As most of the people travel outside the country for holidays, it
hard for them to get back to their travel agents from overseas in case of any
problem or query. Live chat applications can break the wall and customers can
get live assistance after logging into the website and have live chat.
I would
like to mention an extra-ordinary live chat
application named Banckle Chat that is designed perfectly for these sorts of
businesses. Banckle Chat's easy-to-use user interface makes the job easy for
anyone to provide live assistance.
- Centralized
Admin Console
- Multiple
Language Support
- Float-able
Live Chat Icon
- Intelligent
Customer Waiting queue
- Export
Charts and Reports
- Apps
for iPhone an iPad
- Highly
Elaborative Dashboard
- True
Platform, OS and Browser Independence
- Custom
Branding with White-label
- Seamless
Real-Time Chat Transfer
This article is written by Abbas Javed who
is social media writer at Banckle.
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